Because water damage restoration is an emergency business, ServiceMaster is on call around the clock. In most cases, we can be at your site within 1-4 hours.
Our trained restoration technicians use advanced procedures and equipment for the highest level of cleaning performance and protection for property and furnishings.
The ServiceMaster Restore water recovery process includes:
Phase 1: Emergency Response
Job Site Inspection and Assessment
Phase 2: Water Removal and Drying
Daily Inspection of Job Progress
Phase 3: Reinstallation and Cleaning, if necessary
Our trained technicians will explain the recovery process and provide a comprehensive water recovery guide outlining the ServiceMaster Restore steps and the homeowner’s responsibilities.
To keep the damage to a minimum, follow these steps:
Things You Can Do:
- Damage from water and bacteria growth can begin within hours. Call for professional help.
- Remove as much water as possible by mopping and blotting.
- Remove wet area rugs or other floor coverings not permanently attached. Do not attempt to start removing your wall-to-wall carpet.
- Lift draperies off the floor, loop through a coat hanger and place the hanger on the drapery rod.
- Wipe furniture, prop up wet furniture cushions for even drying and place aluminum foil under furniture legs.
- Move photos, paintings and art objects to a safe, dry location.
- Do not remove books from shelves. Rather pack them tightly to prevent warping of pages until a restoration professional can begin this specialized drying.
- Open drawers, closet and cabinet doors to enhance drying.
- Do not enter a room with standing water until electricity has been turned off.
- Do not use a regular household vacuum to remove water.
- Do not lift tacked-down carpet without professional help.
- Do not use electrical appliances while on wet carpet or flooring.
- Do not disturb visible mold.